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About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Systems Analyst, Analytics and Reporting

Irvine, California Req ID 2206131 Category Information Technology Division AbbVie

The Senior Business Analyst, Reporting and Analytics, serves as a Business Technology Solutions (BTS) partner for US Sales Planning, Operations and Aesthetics Sales. The Senior Business Analyst will work alongside Business teams and BTS Business Management to document reporting requirements, guide process and strategy, and manage reporting projects through deployment.


The Senior Business Analyst aligns work strictly to business priorities, adheres to documented SDLC processes, clearly communicates risks and dependencies and has a firm understanding of system and healthcare Compliance rules. The Senior Analyst will be seen as a system expert for our Power BI, ThoughtSpot, and MDM solutions will often serve in a solutioning role for business challenges or system challenges. The Senior Business Analyst will also work closely with Support teams and including application delivery teams and Service Desk teams to ensure adequate support for system users.


Main Areas of Responsibilities

  • Partners with commercial teams to understand, influence and enable both short and long-term sales force, home office and operations solution needs and helps develop strategies and plans to address those needs
  • Primary point of contact for business leaders for overall reporting and analytics needs for each functional area, responsible for prioritizing demand
  • Champion franchise needs as they relate to field-focused deliverables
  • Proactively identify areas where existing data could create new business insight, highlight opportunities, improve business processes, or gain cost efficiencies
  • Facilitates reoccurring involvement from key stakeholders to stay engaged with business and technical needs
  • Responsible for understanding compliance with applicable corporate and divisional policies and procedures.
  • Coordinate with Service Desk, BTS internal and external support partners to ensure best in class support for all analytics and reporting applications
  • PMO and project management including forecasting resource demand and capture of business requirements.  
  • Responsible for estimating new demand on a project-by-project basis and assisting with annual demand planning, estimations, and road-mapping.
  • Works collaboratively with upstream and downstream system and process partners and fosters regular communication and collaboration.
  • Support key stakeholders through data management, KPI tracking, sales analytics and ad hoc reporting

    Strategic thinking

  • Understands and contributes to the business unit strategy and translates strategy in an aligned portfolio of program roadmaps, projects, and applications
  • Champions change and innovation – stimulates creativity and innovation in others and supports those who initiate change and take risks
  • Constant awareness of evolving regulatory requirements in the business area(s) and influence BTS stakeholders and vendors to efficiently address these evolutions
  • Leverage Sales Ops team to stay updated on latest industry trends and practices in sales planning and analytics and share with leadership to provide insights and recommendations on enhancements

    Business Acumen

  • Understands the needs of a large and agile sales organization and ensures that BTS solutions meet business needs
  • Understand specific challenges and opportunities linked to regulatory, legal, and economic situation in different life science-based businesses
  • Ability to assess overall needs to multiple business units and to negotiate accepted portfolio which meets most strategic needs of business units
  • Consulting with business process owners and business unit management on BTS tools and solutions, recommending solutions aligned with business unit direction, strategy, and priorities. Where needed involve business consultants and external technology experts


Portfolio & Budget Management

  • Negotiates for and secures resources to meet the long-range planning and project needs
  • Continually looks for opportunities for portfolio cost optimization and cost avoidance.
  • Manage IT projects across business unit, and division wide when and where applicable. Participate in business projects based on IT expertise.
  • 7+ years of IT experience in large or midsized multinational life science organization
  • 10+ years of combined experience with Alteryx, Business Objects, Qlikview, Tableau, ThoughtSpot
  • Ex of Master Data Management in a life sciences organization
  • Broad IT expertise in various disciplines like mobile devices, system development and infrastructure.
  • Experience in setting IT strategy and business IT alignment.
  • Strong interdisciplinary, and excellent intercultural influence, and networking skills. 
  • Excellent interpersonal skills, with the ability to foster trusting relationships
  • Strong oral and written communication skills, with experience presenting to key stakeholders
  • Solid analytical skills combined with extensive project management experience
  • Strong leadership skills to bring different people or groups together to solve business challenges
  • Experience with GxP validation and SLC.
  • Experience with vendor management.  Evidence of participation in strategic industry forums.
  • Comfortable working within an agile or waterfall project environment.
  • Experience leading project teams - both with direct and indirect staff

Preferred Skills/Qualification

  • Qualification in project management (PMP)
Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Travel: Yes, 10 % of the Time
Job Type: Experienced
Schedule: Full-time

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