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About Allergan Aesthetics

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit www.AllerganAesthetics.com.

Clinical Facilitator Specialist

Bogotá, Bogota D.C., Colombia Req ID 2209916 Category Sales Division Allergan Aesthetics

JOB SUMMARY:

To provide educational support to customers to ensure they are competent and confident in the appropriate and effective use of Allergan’s Aesthetics portfolio.

KEY DUTIES & RESPONSIBILITIES

  • Understand the educational needs of the customer as they relate to Allergan’s Facial Aesthetics portfolio and provide support and encouragement to apply educational knowledge to practical in-clinic situations.
  • Deliver clinical facilitation content, as developed by the Allergan Medical Institute (AMI) team, to customers at conferences, clinical workshops and training meetings.
  • Formulate clinical development plans for the target accounts to be communicated and reviewed with the AMI Lead and BUD.
  • Work with AMI-Lead to determine clinical needs of customers and provide clinical facilitation accordingly.
  • Work with Sales Force during in house training events to develop their expertise in how to coach customers in patient consultation skills.
  • Encourage the appropriate and effective use of Allergan products by customers.
  • Maintain a high level of service through reliable and timely follow-up after any interaction with customers and Allergan medical trainers.
  • Attendance at industry conferences & Allergan Medical Institute meetings to engage with customers, develop and upskill yourself.

Quality & Compliance

  • Support Allergan’s Quality Management System and internal auditing processes.
  • Ensure commitment to regulatory compliance by attending training and adhering to Allergan’s policies and procedures.

JOB REQUIREMENTS

Education and Experience

  • Physician;
  • It is recommendable to have successful completion of Dermatology, Plastic Surgery residency or Medical Aesthetics master’s degree, have at least 2 years of clinical experience with injectables or commercial experience.

Essential Skills and Abilities

  • Ability to guide a group to acquire skills, make decisions or complete tasks by facilitating group communication, using interpersonal skills and influence strategies to build relationships.
  • Provide expert advice to colleagues within the organization based on knowledge gained from professional experience or training.
  • Ability to create tailored, value-added solutions/advice to meet customer needs.
  • Work co-operatively with others to accomplish group goals through communicating clearly, sharing information, involving team members in decisions and demonstrating commitment to the team.
  • Ensure you keep up with developments in your area of expertise, particularly facial anatomy.
  • Intermediate skills in Microsoft Word, Excel, Powerpoint and Outlook.
  • Advanced English, both oral and written (excludingApproximately 90% of time will be spent in the field.
  • Ability to travel – approximately 50% of time will include travePersonal Attributes
  • Effective Communication Approach - Collaborates with others on work tasks and presents information to others.

COMPETENCIES

  • Applied Learning – Assimilating and applying new job-related information in a timely manner.
  • Building Trusting Relationships – Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
  • Compelling Communication - Clearly and succinctly conveying information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others’ attention.
  • Influencing – Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.
  • Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical, functional and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
  • English language proficiency is required.

Travel: Yes, 50 % of the Time
Job Type: Experienced
Schedule: Full-time
ABBVIE

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