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About Allergan Aesthetics

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit www.AllerganAesthetics.com.

Practice Development Manager, QLD

Primary Australia Req ID 2212099 Category Sales Division Allergan Aesthetics

Department: Body Contouring ANZ               

Summary: The Practice Development Manager has general responsibilities for all aspects of customer relationship management in the assigned territory.   This includes planning, organizing, and implementing all account management activities related to the sale and distribution of Company products, with high accountability for achieving the territory sales quotas and objectives. 

 

Domestic travel is to be expected within this position. Training for this role may be conducted outside Australia.

Essential Duties and Responsibilities include the following (other duties may be assigned.):

Responsibilities

  • Achieve or exceed sales quota results in the assigned territory.  Responsible for performing effective territory penetration, coverage and account identification to drive sales and increase the customer base for the Company’s consumables.
  • Provide training, presentations and demonstrations to the customer on application and use of the company’s products using effective communication and sales techniques.
  • Educate the customer regarding the indications, contraindications, and safety of Company products, and how they fulfill the needs of the customer.
  • Support and help to facilitate the execution of regional training workshops and tradeshows within the territory and area.
  • Pre-plan sales calls and maintain efficient time management skills to ensure maximum customer contact and highest level of customer service.
  • Develop and maintain up-to-date territory account files.
  • Develop and maintain supportive, productive and effective relationships at all levels within the organization.

Therapeutic Area Knowledge

  • Maintain an in-depth understanding of relevant human anatomy and how the product is best used.
  • Maintain an in-depth understanding of Allergan and competitor product range.  Be able to communicate the value difference in terms of efficacy, safety, price and market strategy to customers.
  • Monitor market trends through personal contact with clients, suppliers and attendance at industry association meetings and seminars.  Communicate changes in competition, product availability or related matters to sales and marketing management.

Business Administration

  • Complete administrative responsibilities including periodic business plans, weekly expense reports, up-to-date account profiles and customer database as required.
  • Meet agreed sales force call metrics.
  • Attend sales meetings, conferences, training and other work related functions as required.
  • Ensure all sales activities comply with legal and ethical requirements.
  • Manage business expenses within the budget provided.


Quality

  • Support Allergan’s Quality Management System and internal auditing processes.
  • Adhere to Medicines Australia Code of Conduct.

 

Workplace Health & Safety

  • Proactively participate in Allergan’s WHS programs, adhere to policies and promote a safe work environment at all times.


General

  • Adhere to Allergan’s internal codes of conduct and compliance processes.
  • Other ad hoc duties such as administrative duties, as requested.

Qualifications:

Successful completion of relevant tertiary qualifications within Science or Healthcare. 

Additional Requirements:

Experience and Abilities

4-6 years of demonstrated success selling medical products, consumable and/or services to physicians and/or other health care practitioners preferably in the plastics and/or dermatology specialties.

Ability to learn the relevant human anatomy.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to analyze a variety of technical instructions in mathematical or diagram form and interpret various abstract and concrete variables. 

Ability to read technical and clinical literature and extract important concepts.

Ability to communicate effectively both orally and in writing, with all levels of practitioners, patients, clinic staff and colleagues.  This includes creating effective, persuasive communications and technical presentations. 

Proven ability to provide a high level of customer service and support so as to achieve practice integration of the CoolSculpting procedure, ensuring a high level of customer/patient satisfaction.

Intermediate skills in using software programs such as CRM system, Excel and PowerPoint.

Ability to travel adequately to cover your territory including overnight stays, attending tradeshows, and corporate and training meetings.

Must hold a valid driver’s license.

Home office capability is required.

Language and Verbal Skills:

Leveraging a Winning Sales Strategy - Developing and implementing an influence strategy and a value proposition that differentiates products and services, resonates with decision makers, encourages them to further define issues and solutions, and motivates them to take action.

Building Influential Partnerships – Leveraging relationships with internal and external partners to persuade key stakeholders to take action that will address customers’ needs and advance sales

Account Planning – Establishing a plan to achieve the sales objectives of an account, taking into consideration overall opportunities, customer business priorities and anticipated business changes, regional issues, past sales results and available resources; taking action specified in the account plan, reviewing progress and adjusting the plan as needed.

Sales Negotiation - Effectively exploring alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment.

Creating Demand Through Insight – Identifying the targeted account’s business challenges and needs and their probable causes; providing and provoking convincing insights that compel decision makers to discover or reconsider unrecognized problems and opportunities and the value of addressing them with new solutions to achieve better long term results (e.g. profitability, revenue, market share).

LEAD YOURSELF (LEADERSHIP SKILLS)

Excellence Focused – Demonstrates discipline and commitment to turn strategy into reality; drives results by focusing on prioritization and continuous improvement.

Inquisitive – Shows curiosity, asks probing questions, and challenges the status quo to make strong decisions while managing and driving change.

Optimistic – Has a positive outlook; aligns with business needs and has a can-do attitude.

THE ALLERGAN COMMITMENT

Doing What is Right – Never jeopardize patient safety, product quality or compliance; always act with integrity

BOLD BEHAVIOURS

Build Bridges – Commit to customer intimacy; forge external partnerships; connect across groups to get the job done.

Power Ideas – Create the future; find better ways to get things done; passionately support the best ideas

Act Fast – Eliminate bureaucracy; be decisive; respond to change with agility

Drive Results – Take initiative; strive to be the best; make a difference every day

Travel: No
Job Type: Experienced
Schedule: Full-time
ABBVIE

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