The Aesthetic Surgical Representative (ASR) is responsible for providing sales and promotion of Allergan Medical plastic surgery products, maintaining customer base, developing new markets, and obtaining new customers.
Provides technical product knowledge and support to ensure customer satisfaction. Effectively utilizes all Allergan resources to enhance productivity and provide optimal customer satisfaction. Complies with required reports and requests and effectively manages Allergan field assets.
ASR’s are responsible for the achievement of their territory sales objectives as established by management through alignment with US Sales and Marketing plans. ASR must consistently achieve Quarterly and Annual sales quotas (attainment) by providing compliant sales promotion of Allergan Medical products, maintaining customer base, developing new markets, and obtaining new customers.
Develop Customers/Account Management
Demonstrates effective product differentiation selling skills and business development by providing a consultative sales approach to the customer’s business, developing effective pre-call plans, assessing customer needs, handling objections, presenting visual aids, closing, and following-up.
Builds strong relationships and holds customers accountable to commitments high level of customer interaction.
Proficient in managing account growth strong knowledge of business environment and products (educates the customer, seeks to understand customer circumstances, needs and concerns) motivates customers to become product advocates builds strategic working relationships ability to develop and service KOL's allocate appropriate programs toward VIPs.
Effectively manages weekly coverage for cosmetic cases as needed.
Ability to proficiently position the Allergan portfolio in the cosmetic surgical arena.
Productive and Efficient Territory Management
Meets productivity goals across product portfolio. Manages and executes across multiple product portfolio (APP, Brand programs). Demonstrates ability to assess territory metrics to develop and implement territory business plans.
Proficient in all computer applications SalesForce.com, Natrelle.com, AllerganNetwork.com/APP. Ability to log in and effectively search for metrics, prepare for sales calls, and utilize in selling situations and territory management.
Implements and promotes marketing programs
Meets sales training requirements set forth by senior leadership to include all modules, LMS, NSM/NTM and National/Regional conference calls. Meets additional administrative requirements and timelines set by Regional Manager. Manages and completes all consignment audits before deadlines. Effectively maintains territory within Regional Travel and Entertainment Budget.
Exemplifies integrity, flexibility and adaptability. Ability to understand multiple perspectives of decisions beyond the territory level. Is self aware of interactions with customers, peers, and co-workers. Demonstrates the ability to make sound decisions and uses good judgment. Is reliable and has a willingness to improve. Portrays a positive and productive attitude. Exerts a solution orientation and has a ‘find a way’ attitude. Works collaboratively with other Allergan sales counterparts.
Understands and adheres to mandatory corporate compliance initiatives and travel/expense policies.
Understand Market, Products & Execute Strategy
Proficiency of market knowledge technical fluency across Allergan Medical and competitive product portfolios knowledge of breast anatomy demonstrates an expertise in supporting studies/material. Understands how individual tactics support the overall strategy and executes the marketing plan across the product portfolio. Ability to articulate strategy to customers, management, and team members.
The following listed requirements need to be met at a minimum level to be considered for the job:
5 or more years of medical sales experience and/or training
Surgical Sales Experience Preferred
Knowledge of clinical, surgical techniques and procedures, and medical terminology preferred
- Ability to identify decision makers and influence decisions
- Ability to manage and prioritize work load, multi-task and manage a diverse mix of issues, responsibilities and challenges
- Excellent communication skills and presentation skills
- Ability to manage budgets, expenses and execute plans
- Strong computer skills
- Ability to function effectively in a high performance team. Exhibits a high degree of flexibility in adapting to a rapidly changing environment.
- Strong organizational and prioritization skills.
- Ability to communicate scientific/clinical features and benefits of a product
- Knowledge of medical device manufacturing
- Knowledge of operating room etiquette, sterile fields and sterile techniques
- Ability to observe use of Allergan Medical products in the surgical arena